Privacy Policy
Last updated: February 2026
Walking Holiday Ireland ("we", "us", "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when booking with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with us.
1. Who We Are
- Company Name: Walking Holiday Ireland
- Location: Dundalk, Co. Louth, Ireland
- Email: info@walkingholidayireland.com
- We are an Irish company registered to operate within the Republic of Ireland and comply with Irish and EU data protection regulations, including GDPR.
2. What Data We Collect
We collect information in the following ways:
Booking Information
- Full name and contact details (email, phone number, postal address)
- Passport or ID information (for booking confirmation)
- Tour preferences and selected dates
- Dietary requirements and accessibility needs
Payment Information
- Credit or debit card details (processed securely through our payment processor)
- Billing address and payment history
- We do not store full credit card details on our servers
Website Usage Data
- IP address and browser information
- Pages visited and time spent on our website
- Cookies and similar tracking technologies (see our Cookies section)
3. How We Use Your Data
We use your information for the following purposes:
Processing Bookings
- To confirm your booking and send confirmation details
- To process payments and manage invoices
- To coordinate with accommodation providers and arrange your stay
- To send pre-tour information and itineraries
Communication
- To send updates about your booking or tour
- To respond to your inquiries and customer service requests
- To provide post-tour follow-up and feedback requests
Service Improvement
- To analyze feedback and reviews to improve our services
- To understand our customers' preferences and interests
- To send occasional marketing communications (with your consent)
4. Data Sharing
We only share your data with trusted partners necessary to provide our services:
Accommodation Providers
- We share essential booking information (name, contact details, dates, special requirements) with guesthouses and hotels on your itinerary
- These providers are contractually bound to protect your data
Payment Processors
- Payment information is processed by secure, PCI-compliant payment processors
- We do not receive or store your full credit card details
Data We Do NOT Share
- We do NOT sell your personal data to third parties
- We do NOT share your data with marketers or advertisers without your explicit consent
- We do NOT disclose your information except where required by law or to protect our legal rights
5. Cookies and Tracking
We use cookies to enhance your experience and gather analytics:
What We Use Cookies For
- Session Cookies: To keep you logged in and maintain your booking information while browsing
- Analytics Cookies: To understand how visitors use our website and improve our services
- Preference Cookies: To remember your language and display preferences
No Invasive Tracking
- We do NOT use invasive tracking or behavioral targeting
- We do NOT share cookie data with external advertisers
- You can manage cookie preferences in your browser settings at any time
6. Your Rights
As an Irish and EU resident, you have specific rights under GDPR:
Your Data Rights
- Right to Access: You can request a copy of all personal data we hold about you
- Right to Correction: You can request that we correct inaccurate or incomplete information
- Right to Deletion: You can request deletion of your data (subject to legal retention requirements)
- Right to Restrict Processing: You can ask us to limit how we use your data
- Right to Data Portability: You can request your data in a portable format
- Right to Object: You can object to marketing communications at any time
How to Exercise Your Rights
- Email us at info@walkingholidayireland.com with your request
- Clearly state which right you wish to exercise
- We will respond within 30 days of receiving your request
- We may ask for identification to verify your identity
7. Data Retention
We retain your personal data for specific periods based on legal requirements:
Retention Periods
- Booking Records: Kept for 7 years for tax and legal compliance purposes
- Payment Information: Retained only as long as necessary for reconciliation (typically 3 years)
- Marketing Contact Lists: Retained until you unsubscribe
- Website Analytics: Aggregated data retained for up to 1 year
Data Deletion
- After the retention period, your data will be securely deleted
- You can request early deletion at any time (subject to legal obligations)
8. Data Requests & Contact
For any questions about your data, to exercise your data rights, or to submit a data access request, please contact us:
- Email: info@walkingholidayireland.com
- Phone: +353 86 123 4567
- Mailing Address: Dundalk, Co. Louth, Ireland
We aim to respond to all data subject requests within 30 days.
9. Data Security
We take data security seriously and implement appropriate measures to protect your personal information:
- SSL encryption for all web transactions
- Secure password storage and authentication protocols
- Limited access to personal data (only authorized staff)
- Regular security audits and updates
- While we strive to protect your data, no system is 100% secure. We encourage you to use strong passwords and notify us immediately of any suspicious activity
10. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by email or by posting the updated policy on our website. Continued use of our services after such notification constitutes your acceptance of the updated Privacy Policy.
This Privacy Policy was last updated in February 2026. Walking Holiday Ireland is committed to protecting your privacy and complying with Irish and EU data protection laws. If you have any concerns about how we handle your data, please contact us immediately.